header-bilingual-job-board1To ensure both our employer clients and job candidates receive a high standard of service, we offer a comprehensive Service Guarantee. We guarantee to:

  • Refer only those candidates who have been personally interviewed by an experienced consultant
  • Thoroughly test all candidates where applicable, and provide full test results to each customer on request
  • Ensure that all candidates are fully reference checked, or where it is not possible to obtain references, to advise the customer
  • Provide a dedicated consultant who will work on your behalf and be your single point of contact
  • Treat all information received from customers as strictly confidential
  • Refrain from working with any candidate for a period of 12 months after being placed by us, unless that candidate has resigned, or we have the approval of the employer to work with that candidate
  • Never charge a fee under any circumstances to any candidate
  • Not solicit candidates from existing clients
  • Provide weekly updates during the recruitment process, and to follow up on all placements during the probation period
  • Respond to all inquiries within 4 business hours
  • Offer a comprehensive replacement guarantee as insurance against an unsuccessful hire